Currently we are sending out orders as normal.
All of our products (except Jute bags and Onesies) are made in the UK and should be tariff free, however you may be asked to pay local VAT and a handling charge.
Our Pledge: to refund 50% of your importation costs.
Your parcel may be stopped by customs and they may ask you to pay the local VAT plus a handling fee. If this happens make a copy of the docket and email it to us at [email protected]. After we have seen this docket we will refund EU customers 50% of their import costs
To be clear: On production of a photograph of the documentation we will refund
- 50% of the VAT
- 50% of tariffs
- 50% of the handling charges
that you incur through importing goods into the EU and Single Market
This is a temporary offer which may be changed at any time.